Ticket bought on eBay, never delivered

mcpep

Hi,

I was wondering if anyone could offer me any advice. In April this year I bought 2 tickets to the Stone Roses gig in Heaton Park for £150. The person who I bought them off constantly re-assured me they would be delivered nearer to the event, then in the week before the event (June 31st) stopped responding to any contact regarding the tickets. As more than 45 days had passed between me paying and realising something was wrong, eBay refuse to open a dispute about this due to their 45 day time limit for raising a dispute. So basically the guy has stolen £150 off me for nothing in return.

I've tried contacting him by telephone and email but to no avail. I've also contacted the CAB and Consumer advice line and they have also told me there is not much I can do. As I don't have his address I don't think it's possible to start a small claim against this person. I have also been told the police treat this as a civil matter and won't intervene.

I am fuming about all this, that there is no way I can retrieve the money stolen from me. Do any of you guys know of any path I can take to rectify this?

Thanks in advance
Brad

soolin

You are out of time for both ebay and paypal and can't even do a small claims dispute without an address.

So unfortunately I cannot think of any useful actions that you can take. The only outside possibility is to see whether selelr is still selling and if so buy another of his items using a different id and then you can get his contact details. If you don't pay for that second item and he NPBs you it is only one strike, but of course you do risk ebay considering it malicious and closing you down- but worth considering.

Taadaa

Isn't the limit 60 days for Paypal? Or is it past that as well?

soolin

Taadaa wrote: »

Isn't the limit 60 days for Paypal? Or is it past that as well?

It's well past 60 days now anyway.

mcpep

Ok thanks for your advice

Gutted that this guy is gonna get away with my money, but next time I won't leave it so long before taking action.

Le_Pip

If you paid by credit card, you could try raising a dispute with your card provider for goods not received. I know that as Paypal are an intermediary it may not work but I have had success in the past when Ebay/Paypal said no and the card company said yes.

As the concert hasn't happened yet you would normally need to wait until the post has arrived on the 31st to demonstrate that the goods were not recevied. For £150 it is worth a punt.

If you didn't pay by card I have no other suggestions.

suited-aces

Is there a time limit for requesting a seller's details from ebay?

mcpep

Hi,

I requested the guys contact details through eBay but all it gives you is the town they live in and their phone number. However I have also spoke to my bank to initiate a Visa Debit chargeback, and as I am within the 120 days limit I am quite hopeful They are sending me out some forms to fill in and send back to them.. Hopefully this will get me my money back!

Thanks for the advice