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DSR report by item number

After receiving two 3* for postage (which I subsidise and always under-charge), I tried to run a report by item no to see who left them.

The option to run by item number is no longer then, just either by listing date or transaction date.

Am I missing something, or have Ebay closed this loophole ?

Sorry, ignore, obviously haven't woken up yet
You're only young once, but you can be immature forever :D

Comments

  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you tried this morning it might be the normal Friday morning glitches due to maintenance.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    soolin wrote: »
    If you tried this morning it might be the normal Friday morning glitches due to maintenance.

    No, just me being dense :o

    Have found who left me 3*, one was the person who left a neg for non-receipt, so will be contacting Ebay CS to ask how she can leave a 3* for Item as Decribed when she never got the item. She also left 3* for P & P charges, again, how can she judge that one ?

    The other 3* was for something I charged £2.49 P & P and it cost £3.50 to post :mad:
    You're only young once, but you can be immature forever :D
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    At least they are not 1s. They are probably the odd few buyers who think 3 means absolute average. As long as they have not pulled your headline scores down too much they won't have an impact.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My lowest star is 4.89 for Item as Described. Just really annoying that buyers can leave blatently incorrect stars
    You're only young once, but you can be immature forever :D
  • Gleeful
    Gleeful Posts: 1,979 Forumite
    If you give 1 or 2 stars for 'As Described' a box pops up asking why, and one of the options is 'I did not receive the item'

    Bonkers but true!
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I ran a report by item and had all 5*, then added that transaction number and the two 3* appeared.

    I phoned Ebay CS and explained that I thought that buyer had left me two 3* and she said that wasn't the case.

    I am confused, how could that not be the right transaction ?
    You're only young once, but you can be immature forever :D
  • oldone_2
    oldone_2 Posts: 974 Forumite
    I ran a report by item and had all 5*, then added that transaction number and the two 3* appeared.

    I phoned Ebay CS and explained that I thought that buyer had left me two 3* and she said that wasn't the case.

    I am confused, how could that not be the right transaction ?

    E-Bay claim that DSR stars are anonymous. Of course there is no such thing as you have found out. E-Bay will never admit that it is possible to find out who left particular stars as that would undermine their claim of anonymity
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