We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Access to Deed - FirstActive said no

Options
Not being funny but arent the deeds mine but kept as a security by my mortgage lender?

Phoned First Active today and said I'd like to arrange to see a copy and they said no. They said only way I could get a copy was to go via a solicitor.

!!!!!!? I appreciate there may be an admin charge involved but they cant say no, can they?
«1

Comments

  • Senior_Paper_Monitor
    Senior_Paper_Monitor Posts: 2,918 Forumite
    Part of the Furniture Combo Breaker
    edited 26 July 2012 at 4:27PM
    Deeds don't exist (they are electronic now)

    Go to Uk Land Registry and download for £4 an item (max of 3 items depending on what you want and type of property)

    Public information
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • antrobus
    antrobus Posts: 17,386 Forumite
    Deeds don't exist (they are electronic now)....

    Yes they do. Some properties have yet to make their way onto the LR. Depends on when OP acquired his property.
  • correct but very few (when did First Active open - mid 1990s ?) - a very high likelihood that if the OP trys the Land Registry there docs will be on there.

    But to make every one happy 'very few Deeds exist'
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • antrobus
    antrobus Posts: 17,386 Forumite
    correct but very few (when did First Active open - mid 1990s ?) -

    It's complicated. First Active was an Irish building society formed in the 19thC that demutualised, became a Plc, and was eventually taken over by RBS in 2004 and merged with Ulster Bank. Along the way, it bought some UK operations in the mid 1990s and then sold them to Britannic, which is now Resolution, and might have done something with its non-inurance assets for all I know.

    ...
    a very high likelihood that if the OP trys the Land Registry there docs will be on there.

    Maybe. But First Active do seem rather keen to keep their mitts on the old deeds. Their enthusiasm would be somewhat misguided if that was the case.
    ...
    But to make every one happy 'very few Deeds exist'

    I've no idea as to what 'market penetration' is currently enjoyed by the LR. I do know that compulsory registration was phased in accross the country between about 1960 and 1990, even if there was a residue of 5% left unregistered that would be over a million properties.
  • Deeds don't exist (they are electronic now)

    Go to Uk Land Registry and download for £4 an item (max of 3 items depending on what you want and type of property)

    Public information

    Tried that. For £4 all I got was a very high level diagram showing the rough plot of land.

    What I want is details of boundaries etc. Im sure I saw such a thing at one time during the time I bought the actual house (12 years ago).
  • antrobus
    antrobus Posts: 17,386 Forumite
    edited 3 April at 1:58PM
    [quote=[Deleted User];54752547]Tried that. For £4 all I got was a very high level diagram showing the rough plot of land.

    What I want is details of boundaries etc. Im sure I saw such a thing at one time during the time I bought the actual house (12 years ago).[/QUOTE]

    The way these things used to work was that the lender would hold onto the physical deeds like grim death and only release them either (a) when the loan was repaid or, (b) into the hands of a solicitor. They would, however, happily supply a photocopy of the deeds in return for the payment of some administrative charge.

    I've no idea why First Active won't supply you with a copy. Perhaps they (or the particular individual who dealt with your original request) doesn't understand you only want a copy. You could try asking them again and using the word 'photocopy' to make it very obvious. If they continue to say 'no' then, depending on what legal entity actually holds you former First Active mortgage, you might be able to escalate a complaint to the FOS.
  • antrobus wrote: »
    The way these things used to work was that the lender would hold onto the physical deeds like grim death and only release them either (a) when the loan was repaid or, (b) into the hands of a solicitor. They would, however, happily supply a photocopy of the deeds in return for the payment of some administrative charge.

    I've no idea why First Active won't supply you with a copy. Perhaps they (or the particular individual who dealt with your original request) doesn't understand you only want a copy. You could try asking them again and using the word 'photocopy' to make it very obvious. If they continue to say 'no' then, depending on what legal entity actually holds you former First Active mortgage, you might be able to escalate a complaint to the FOS.

    Think they were being dull. Kept going on about that I might try to amend them. Told him three times COPY not ORIGINAL.
  • Yorkie1
    Yorkie1 Posts: 12,018 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I wonder if it's to do with identification. You could be anyone, rather than someone entitled to the documents.

    If you went to a solicitor in order to make the request, your identity could be checked out first?
  • I've actually found the documents I need at home now. I've got a plan which is what I wanted.

    I'm trying to find out who owns the fences on either side of my property but there's nothing marked on the plans I have.

    Is there anyway of determining? If there is nothing specific in the plans - can I assume anything?
  • antrobus
    antrobus Posts: 17,386 Forumite
    edited 3 April at 1:58PM
    [quote=[Deleted User];54755177]I've actually found the documents I need at home now. I've got a plan which is what I wanted.

    I'm trying to find out who owns the fences on either side of my property but there's nothing marked on the plans I have.

    Is there anyway of determining? If there is nothing specific in the plans - can I assume anything?[/QUOTE]

    If there's nothing marked on the deeds or title documents then I think the presumption is that it's your fence if the posts are on your side.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.