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Sar follow up

Hi, i hope someone can help. I recently sent letter off to several bank and credit card companies in relation to reclaiming back ppi charges. However i did not have my account numbers so i requested a SAR request by sending letter plus £10 cheque to cover the costs. It has now been 34 days now since i sent the letters and i can see 4 of the 7 companies i contacted have cashed my cheque.

Does anyone know my next steps and where i can find a letter template to chase this up?

Thanks

Paul

Comments

  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    Did you send £10 cheques to ALL banks and credit card companies?

    If you are claiming PPI for a credit card and also looking to reclaim overlimit / late payment fees do you have to send 2 seperate letters?
  • ALIBOBSY
    ALIBOBSY Posts: 4,527 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 26 July 2012 at 8:56AM
    A SAR should cover ALL information a company holds on you for all accounts/cards/loans. They have 40 days to comply and virtually all take it to the wire or over. Given that they know most people are requesting the info to make claims against PPI/charges it is a deliberate stalling tatic.

    I have seen over on the CAG forum a number of cases where people were told no further info held or only 6 years of info held, but once pursued the banks suddenly "find" all the earlier information.

    You could give them a ring to chase up, but from the sounds of it you should start getting info through next week.

    Ali x

    BTW I found many banks only cash the cheque once they have gathered up the info ie. just before they post it back to you.
    "Overthinking every little thing
    Acknowledge the bell you cant unring"

  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    Is this the SAR letter to send?

    Dear Sir/Madam
    Name xxxxxxxxxxxx
    Account No’sXXXXXXXXXXXXXXXXXX


    I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts and credit cards accounts

    I would be grateful if you would provide the following for ALL accounts or associated accounts I hold or have held with your organisation:
    1. Full copies of all contracts which you believe exist or have existed between myself and your organisation, including true copies of any documents you hold in support of the same.
    2. A complete list of all transactions or statements relating to ALL of my Loan Accounts with your organisation.
    3. Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.
    4. Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.
    5. Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
    6. Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.
    7. Underwriting sheet or other such document recording any commission (or other) payment made to an intermediary or packager, and/or payment/commission from the insurer in relation to my account.
    Where you have used abbreviations and/or codes, I would request that an accompanying sheet be provided so as to translate these abbreviations and/or codes and their meanings, I also request an accompanying appendices of the documents included and reference to the purpose or meaning to those documents.

    I request that you provide all the information requested above, even though you may consider that it falls outside Data Protection.

    I reserve the right to refer to the contents of this letter if an application for pre-action discovery is necessary relating to any of the documents requested herein.

    I enclose a cheque in the sum of £10 to cover your fee.

    IF YOU ARE UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIALTELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROTECTION.

    I look forward to hearing from you in the first instance of receipt.

    Your Faithfully.
  • Thanks guys, ill give them few more day then ill give them a call
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