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Train Ticket Refunds
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tony_tupperware
Posts: 1 Newbie
in Motoring
I tried to buy some train tickets using a mobile app, and due to connection errors, it didnt appear to go through and I didnt receive any confirmation it had.
When I got my credit card statement I had been debited for the tickets, and when I rung the company they are refusing to refund the money. (I changed my travel plans as I didn't think I had bought the cheap train tickets)
Does anyone know whether I have any rights in this area as I didn't recieve any confirmation (either a screen on my phone or an email) to say i'd bought the tickets
Thanks
When I got my credit card statement I had been debited for the tickets, and when I rung the company they are refusing to refund the money. (I changed my travel plans as I didn't think I had bought the cheap train tickets)
Does anyone know whether I have any rights in this area as I didn't recieve any confirmation (either a screen on my phone or an email) to say i'd bought the tickets
Thanks
0
Comments
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Talk to your credit card company for a charge-back."Dream World" by The B Sharps....describes a lot of the posts in the Loans and Mortgage sections !!!0
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