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Ulsterbank Creditcard

I have had an ulsterbank visa & mastercard creditcards for the past 7 years! I rang the bank and enquired about PPI that I may have paid, they responded saying I never supplied enough information for them to process the request further!

Though they did advise me that I can send a £10 cheque and request this.

Is this recommended? How likely is it that I have been paying PPI on both these cards?

Thanks in advance.

Comments

  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    Please guys, appreciate any information! Hundreds and hundreds of posts to read through so any help is welcome.
  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    Well thanks for nothing you lot.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    This is a very busy website as you can appreciate, we all give our time for free here, your post would have been answered I am sure.

    Do you have the statements or the card numbers? you can make a claim with these, if you don't then a Sar may get you what you need.
  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    amersall wrote: »
    This is a very busy website as you can appreciate, we all give our time for free here, your post would have been answered I am sure.

    Do you have the statements or the card numbers? you can make a claim with these, if you don't then a Sar may get you what you need.

    Yeah both these cards are still active, I get monthly statements but I am not sure of the account number.

    Thanks.

    Can you advise next step? Submit a SAR, is one SAR letter sufficient for both cards?
  • jay-1
    jay-1 Posts: 484 Forumite
    Part of the Furniture
    Your account number will be on your statements and on your cards. If you are paying PPI on your cards it will show on your statements.
  • Thecolts11
    Thecolts11 Posts: 17 Forumite
    jay-1 wrote: »
    Your account number will be on your statements and on your cards. If you are paying PPI on your cards it will show on your statements.

    Thanks mate, it doesnt show any PPI entries on my statements so I assume then I havent been paying.

    Can I send a letter requesting late payment fees and overlimit fees to be refunded?

    #AppreciateTheHelp
  • jay-1
    jay-1 Posts: 484 Forumite
    Part of the Furniture
    You would be better going to the other sub forum - reclaiming bank and credit card charges. If you look at the top of the page there is also guidelines to help you reclaim.

    Best of luck.
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