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Please Help Benefit Suspended..

pandapops001
pandapops001 Posts: 17 Forumite
edited 19 March 2014 pm31 4:30PM in Benefits & tax credits
No longer relevant.

Comments

  • There is a backlog because they are short of staff. 600,000 public sector workers lost their jobs last year. Wholst their are people than ever claiming benefits.
  • Funny that there never seems to be a backlog or delay in STOPPING payments though, eh... ;)
    DMP Mutual Support Thread member 244
    Quit smoking 13/05/2013
    Joined Slimming World 02/12/13. Loss so far = 60lb in 28 weeks :j 18lb to go :o
  • Actually over payments are very common.
  • I have sympathy for the people that have lost their jobs, I really do it must have been awful.. However it is not 600,000 just from housing benefit, that is right across the board for public sector workers, besides the delays go back way further than the recent cutbacks..

    The HB office told me that claims are being suspended regardless of whether the difference is 10p or £10, surely an automatic suspension should be set at a level that would actually affect the claim, maybe reduce the amount that is paid while it is dealt with rather than a full suspension? I have done everything that I was asked, my annual declaration was in on time, so that my payments would not be stopped.

    Why have an automated suspension on claims after the TC declaration has been made and why is it only 7000 claims that have been affected ? What makes our claim different to the ones that have not been suspended..?

    Tax credits let you know if there is any change whatsoever to your payments, but HB just stop them with no prior warning, surely there are better, more effective ways to utilise the staff better rather than having them double check claims for the sake of a few pence a week..

    I've offered to take wage slips, P60 and the tax credits award notice to their office but have still been informed that it will make no difference that my claim will most likely take 8-12 weeks to be reinstated and payments need at least 6 days to be authorised..

    If I was a council tenant it wouldn't be so bad I could just explain to them, that the problem lies with them, but how do I explain to my landlord that I cannot pay his mortgage for perhaps 3 months.. :(
  • Please note - I pay most of the rent, but the top up I get from HB, I genuinely need to pay the rest with..
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