? about return postage

lilmiss1982

I was just wondering if anyone can help.

I ordered 3 items of clothing from an online retailer recently, paid for postage and packaging £3.95. I need to return one item which will cost £2.25 I think to send back I want to keep the other two items. I usually only order from them when they free delivery and returns so haven't come across this before.

Will I get my postage refunded?

Strapped

lilmiss1982 wrote: »

I was just wondering if anyone can help.

I ordered 3 items of clothing from an online retailer recently, paid for postage and packaging £3.95. I need to return one item which will cost £2.25 I think to send back I want to keep the other two items. I usually only order from them when they free delivery and returns so haven't come across this before.

Will I get my postage refunded?

No.

(Longer answer - legally, if they have in their terms and conditions that you have to pay for the return postage, then no, you will not. If they have neglected to inform you of that before you purchased, then yes you should, but if they refuse you'd have to attempt to reclaim through legal action...for £2.25).