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capital one default notice for £8
mitford
Posts: 8 Forumite
in Credit cards
Ihave just found out that i have been defaulted for an outstanding balance of £8 which was interest thats all which was on the account and we have been charged on top to the tune of £25.
Now this was a genuine mistake we never received a default notice email or phone call stating we owe any money or were going to default as i understand this is illegal if your going to default they have to notify you right?
My main concern is that our credit rating was 998 and has now gone down to 975 due to the above and we are trying to get a mortgage at the moment obviously this wont help the situation.
I have spoken to capital one this morning who have refunded the default payment charges but it needs to go to another department to see if they will remove the default from our credit file, seeming as they have refunded the default payment already is that not an admission of failings on there part, we have never missed a payment on anything and we have had this card for six years and never missed a payment surely they will remove the default from our credit file?
Now this was a genuine mistake we never received a default notice email or phone call stating we owe any money or were going to default as i understand this is illegal if your going to default they have to notify you right?
My main concern is that our credit rating was 998 and has now gone down to 975 due to the above and we are trying to get a mortgage at the moment obviously this wont help the situation.
I have spoken to capital one this morning who have refunded the default payment charges but it needs to go to another department to see if they will remove the default from our credit file, seeming as they have refunded the default payment already is that not an admission of failings on there part, we have never missed a payment on anything and we have had this card for six years and never missed a payment surely they will remove the default from our credit file?
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Comments
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If you received a statement and failed to make the minimum payment, then they will unlikely remove the failed payment from your credit report as it must be a true representation of your financial affairs.
If however you never received a statement, or the statement was incorrect, you might have a case.
It'll mean very little in a few months time anyway if previous to this your payment history was flawless.
[and your credit score means nothing btw]0 -
Now this was a genuine mistake we never received a default notice email or phone call stating we owe any money or were going to default as i understand this is illegal if your going to default they have to notify you right?
No, not illegal and they don't have to do that. Sounds like just a missed payment rather than a "default" in the legal sense.My main concern is that our credit rating was 998 and has now gone down to 975 due to the above and we are trying to get a mortgage at the moment obviously this wont help the situation.
Credit scores are pretty meaningless. Key thing to check is whether the late payment has been recorded. If it has, well, that's a factual record. Whether it's a genuine mistake or inability to pay doesn't matter - the record doesn't distinguish. A single late payment doesn't have much impact - precisely because people often do make one-off mistakes.I have spoken to capital one this morning who have refunded the default payment charges but it needs to go to another department to see if they will remove the default from our credit file, seeming as they have refunded the default payment already is that not an admission of failings on there part
No it's not an admission on their part. They are simply refunding the money. They might remove the report if it was wrongly made (in some technical way) or out of sympathy. The system wouldn't really work if customers could negotiate their way to having facts about their conduct of an account removed.we have never missed a payment on anything and we have had this card for six years and never missed a payment surely they will remove the default from our credit file?
No surely not. But bear in mind that your "good conduct" is effectively recorded too - there will be an absence of other markers and the account will be shown as operating well in the past.
Don't want to sound harsh - but you have a perfect record except for one mistake. The credit record will record that and the mortgage company is entitled to see the history as it is. They are then free to weigh the error as they see fit.0 -
My main concern is that our credit rating was 998 and has now gone down to 975 due to the above
My credit score is 999.
Sounds like your credit history was already in tatters if you only had 998!Optimists see a glass half full
Pessimists see a glass half empty
Engineers just see a glass twice the size it needed to be0 -
My credit score is 999.
Sounds like your credit history was already in tatters if you only had 998!
I've had mine in the 900s with six defaults and a BR order for some time now.
Utter b0ll0cks that credit score from Experian.Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
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Ihave just found out that i have been defaulted for an outstanding balance of £8 which was interest thats all which was on the account and we have been charged on top to the tune of £25.
Now this was a genuine mistake we never received a default notice email or phone call stating we owe any money or were going to default as i understand this is illegal if your going to default they have to notify you right?
My main concern is that our credit rating was 998 and has now gone down to 975 due to the above and we are trying to get a mortgage at the moment obviously this wont help the situation.
I have spoken to capital one this morning who have refunded the default payment charges but it needs to go to another department to see if they will remove the default from our credit file, seeming as they have refunded the default payment already is that not an admission of failings on there part, we have never missed a payment on anything and we have had this card for six years and never missed a payment surely they will remove the default from our credit file?
So you have no excuse for not knowing the due date0 -
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Anything I'm selling is useful and if I'm being paid commission, I'll use technical jargon to try and persuade you into thinking its useful, even if that technical jargon is only 20% truth.sharpy2010 wrote: »And the Experian Company referee still has the gall to try to tell us that its a meaningful score!!0 -
well for the record, they have removed it from our credit file so hats off to capital one for using common sense, our credit score is now 9990
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well for the record, they have removed it from our credit file so hats off to capital one for using common sense, our credit score is now 999
Thanks for the feedback. I'm a bit surprised though.
Anyway don't get too excited about the 999 thing. People do get refused despite an experian 999. It is pretty meaningless - this score goes to nobody except you (and readers of this forum!)0
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