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Laptop from Tesco store, now found cheaper on tesco online. Refund possible?

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  • Esqui
    Esqui Posts: 3,414 Forumite
    Just one thing that came to mind...is it definitely the same laptop? Manufacturers often do many of the same chassis with slightly different specifications. For example, the laptop you bought, and the laptop on Tesco's website may both be, say, an HP G6, but could be entirely different inside.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    Have you tried just asking for the difference back? Some retailers offer a Price Promise on things like this.
  • Valli
    Valli Posts: 25,478 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    given, however, that the purchaser bought from a Tesco Extra STORE then there might well NOT be a case for a price promise given the OP has now found the item on the Tesco Direct WEBSITE
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
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