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'If you were NCP, how'd you explain its Olympic price doubling?' blog discussion

This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it.




Please click 'post reply' to discuss below.
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Replies

  • NCP saw an opportunity to make some money as Martin did when he sold our website to moneysupermarket.com. Why not ask a similar question about Martin Lewis selling out?
  • danothydanothy Forumite
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    NCP saw an opportunity to make some money as Martin did when he sold our website to moneysupermarket.com. Why not ask a similar question about Martin Lewis selling out?

    Who's website?
    If you think of it as 'us' verses 'them', then it's probably your side that are the villains.
  • I will now try and avoid NCP car parks wherever possible. So it hasn't improved customer service for me, it's just lost a customer.
  • danothy wrote: »
    Who's website?


    Ours...the 7 million people who have made ML very rich.
  • danothydanothy Forumite
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    Ours...the 7 million people who have made ML very rich.

    That doesn't entitle or award us ownership of his website ...
    If you think of it as 'us' verses 'them', then it's probably your side that are the villains.
  • NileNile Forumite, Ambassador
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    NCP have jumped on the Olympic Games bandwagon and [STRIKE]fibbed[/STRIKE] explained that they've had to pay their employees a bonus for working [STRIKE]normally[/STRIKE] under pressure during the Olympic Games............like lots of other workers who've threatened to strike during the Olympic Games.:p

    Whatever the [STRIKE]excuse[/STRIKE] reason, it's another rip off Britain situation.:p
    I’m a Forum Ambassador and I support the Forum Team on the 'I wanna' and 'In my home' and Health & Beauty'' boards.If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] views are my own and not the official line of MoneySavingExpert.10 Dec 2007 - Led Zeppelin - I was there. :j :cool2: I wear my 50 (gold/red/white) blood donations pin badge with pride. Give blood, save a life.
  • danothy wrote: »
    That doesn't entitle or award us ownership of his website ...

    Completly different from the NCP case. Martin has not ripped anyone off, in fact he has saved many thousands of pounds.
  • JimmyTheWigJimmyTheWig Forumite
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    I hate it when companies try to use "improve customer service" as an excuse for price hikes which self-evidentally have very little to do with service – such as self-service car parking!
    If you take "customer service" to mean the service a customer gets, then I don't see that "making it a more manageable experience for those who do decide to park there" _isn't_ improving customer service.
  • RadoJoRadoJo Forumite
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    Supply and demand? The same principle that creates 'peak' times in a variety of industries from travel and accommodation to fruit and veg. I know that NCP is unpopular, but how is what they're doing any different to hotels raising their prices or even bog-standard peak vs off-peak fares on trains?
  • edited 24 July 2012 at 11:08AM
    moleratmolerat Forumite
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    edited 24 July 2012 at 11:08AM
    If you take "customer service" to mean the service a customer gets, then I don't see that "making it a more manageable experience for those who do decide to park there" _isn't_ improving customer service.
    Is that from the New Oxford Essential Corporate B*ll**ks dictionary;)
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