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Fluid Travel Insurance
Nicky321
Posts: 1,426 Forumite
a few weeks ago I took out some travel insurance from Fluid, paid and asked for the documents to be posted to my home address. Due to happenings around that time, loss of dad, sorting out his affairs, looking after mum I completely forgot about it. The other day I realised I have not received any documentation, I have searched my emails and cannot find any correspondence from them. The money was taken from my account on 21st June and has a reference number. I am due to travel on 23rd July, and notice the only way to contact Fluid is email....just wondered if anyone has any contact number for fluid travel insurance, as I have emailed, but it is pretty urgent.
Thanks in advancex
Thanks in advancex
0
Comments
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From their site 01454 640021First Date 08/11/2008, Moved In Together 01/06/2009, Engaged 01/01/10, Wedding Day 27/04/2013, Baby Moshie due 29/06/2019 :T0
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I tried the number and they cannot help, they only deal with the claims
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You have to log into their site to obtain copy documents.
The other option is to try to find a switchboard number for their head office and try to get through to someone.- Fluid Money Complaints Department,
- Media Ingenuity,
- 3rd Floor,
- Holden House,
- 51 - 57 Rathbone Place,
- London,
- W1T 1JU
The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.0 -
Hmmm on their site http://www.fluid.co.uk/contactus.aspx that's the number they give for general enquires :think:First Date 08/11/2008, Moved In Together 01/06/2009, Engaged 01/01/10, Wedding Day 27/04/2013, Baby Moshie due 29/06/2019 :T0
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Ive tried the number for non emergency claims, they cannot help, Ive tried the number for the home insurance, they cannot help.
In a right dilemma now, what do I do, tried searching the internet for a contact number for "Fluid Travel Insurance" without success.0 -
You have to log into their site to obtain copy documents.
The other option is to try to find a switchboard number for their head office and try to get through to someone.- Fluid Money Complaints Department,
- Media Ingenuity,
- 3rd Floor,
- Holden House,
- 51 - 57 Rathbone Place,
- London,
- W1T 1JU
Thanks for the reply, to log on I need my email and reference, but I do not have my reference 0 -
The only reference appearing on the bank statement alongside the payment is a 14 digit number which is too long to enter on the log onIs it the one you mentioned in post one with the payment?
Ive tried my DOB in the format **/**/**** and also my date of start of cover in format **/**/**** but its still not right0 -
Fluid is a trading name of M I Money. Their phone number on the FSA register is 020 7841 73120
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