very.co.uk - no return

Very.co.uk_company_representative

Hi bbbits,

We're sorry to hear you're having problems with your collection.

If you could email your details to us at [EMAIL="Network@VeryHQ.co.uk"]Network@VeryHQ.co.uk[/EMAIL] we can arrange another collection for you.

Alternatively, if you wish, you can return the item at your local post office or your local collect+ store. To find your nearest store just click on the following link and enter your postcode:

http://www.collectplus.co.uk/

Both of these collection points are free returns so won't cost you anything.

Hope this helps

Chris

Very Network Team

neilmcl

Very.co.uk_company_representative wrote: »

Alternatively, if you wish, you can return the item at your local post office or your local collect+ store.

I see you read the whole thread then.

bbbits wrote: »

I tried Collect+ and Post Office. The item is too big and they'd not accept it!

tomwakefield

bbbits wrote: »

But why should I pay for the return of the item?

Did they tell you that arranging the return in the way that you did would be free? If not, as they've said the customer is responsible for the cost of returns, you may find the cost of return is docked from the refund.