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Capital One - On Line Account

Is it just me, or has everbody got the same problem?

When I check my account status online I see that it hasn't been updated since 19 March.

I can't say I'm impressed by Capital One - it's only a month or two since it was impossible to check online for days.

Comments

  • Doh
    Doh Posts: 168 Forumite
    same here, this isn't the first time either!

    i'm seriously thinking about giving them the boot!
  • Ricardoro
    Ricardoro Posts: 90 Forumite
    My wife cannot register for the online servicing and Cap One have no explanation why it doesnt work !!

    Have others got the same problem?
  • Hobo_2
    Hobo_2 Posts: 286 Forumite
    Same here,& want to see if payment`s gone through, always the phone, at least Cap One are freephone 0800 952 2255
  • kazd
    kazd Posts: 1,127 Forumite
    They have alwas been the same, they take days to update your account.
    £2.00 Savers Club = £34.00 So Far

    + however may £2 coins I have saved in my Terramundi since 2000.

    Terramundi weighs 8lb 5oz
  • Same for me my current balance does not show my last payment made over 3 weeks ago (Phoned to confirm and it has been taken off my account) and one on my statements (Feb) is missing all together, Jan & March are there though.
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Capital one site is now working.
  • mrtickle
    mrtickle Posts: 187 Forumite
    Part of the Furniture Combo Breaker
    Finally! It had been frozen for me since 16th March. Longest downtime for me so far.
This discussion has been closed.
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