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Help...clueless about wireless!!

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first78
first78 Posts: 1,050 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
I'm with Virgin and have tv, phone and braodband with them. When they set it up last year they told me I have a wireless connection...I was never able to figure out how to make my computer wirless so use an ethernet cable.

I've got a Blackberry phone and when I try to use the wireless with that my phone asks me to type a password into my router...there is no key pad or anything on the virgin box for me to type in a password though. Can anyone help?

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  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    theres a passcode on the Virgin Wireless router, normally on a sticker , will say WEP key , Wireless key etc

    you need to enter that into the phone , not the other way round ;)
    Ex forum ambassador

    Long term forum member
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    But when I scan for wireless networks on my BB, find mine and click on it, I then get a message saying 'This wireless router supports Wi-Fi Protected Serup. To connect using a PIN (which your Blackberry will generate).
  • TadleyBaggie
    TadleyBaggie Posts: 6,624 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The router probably has a "WPS" button, when pressed for a short time afterwards other devices that support WPS will be able to connect and register with the router without the need to enter a password. I had to do this when trying to connect my Sony TV via wireless.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    first78 wrote: »
    But when I scan for wireless networks on my BB, find mine and click on it, I then get a message saying 'This wireless router supports Wi-Fi Protected Serup. To connect using a PIN (which your Blackberry will generate).

    Your BB should give you two options to connect:

    Press button on router; and
    Enter PIN

    you should also have the option to enter a password/passphrase/network key which you should find on a label attached to the back or bottom of the virgin router.


    Going back to your computer, is it a desktop or laptop?
    How do I add a signature?
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