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Honister Administration - Cofunds Platform

Hi, I've just found out that I'm unable to log into my online Cofunds account because of Honister going into administration.

Having trawled the net I think I've got a better understanding of what's happened and my panic has subsided a tad. The problem is I want to print off my funds and see how they are performing and now can't, the contract/account numbers have all gone/changed:(

Has anyone else managed to get something sorted or am I expected to wait until my IFA has signed up elsewhere which could take weeks?

Comments

  • dunstonh
    dunstonh Posts: 121,282 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Cofunds will provide this to you. They have just suspended the online link until the agent involved gets re-authorised or bulk transfers his agency to a new IFA firm.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Hi, your holdings with Cofunds are safe. As your adviser’s firm is in administration, we had to deactivate their access to the Cofunds website until we receive further instructions from the Administrator – this unfortunately also deactivated your access. We’re working on this and hope you’ll have access again soon.

    In the meantime we will only accept signed instructions from you to trade on your account. You can write to us with your instructions to:

    Cofunds Limited
    PO Box 1103
    Chelmsford
    CM99 2XY

    Should you wish to have information on your accounts during this period, please contact us on 0845 604 4001.

    For more details on this situation you may want to refer to the page on the Financial Services website (I tried adding a link but as a new user was blocked, sorry!)

    Alternatively, contact your financial adviser who can give you an update on their current circumstances.
  • Gracey
    Gracey Posts: 3 Newbie
    Thank you for the replies much appreciated.
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