We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Asda complaints dept- not good!
WantToBeSE
Posts: 7,729 Forumite
A few weeks ago i ordered some Asda school uniform online and went to my 'Local' store (15miles away) to pick it up.
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
0
Comments
-
The person i spoke to was English, but i may as well have been speaking Indian for all the good it did!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards