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Asda complaints dept- not good!
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WantToBeSE
Posts: 7,729 Forumite
A few weeks ago i ordered some Asda school uniform online and went to my 'Local' store (15miles away) to pick it up.
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
0
Comments
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The person i spoke to was English, but i may as well have been speaking Indian for all the good it did!0
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