We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Asda complaints dept- not good!
WantToBeSE
Posts: 7,729 Forumite
A few weeks ago i ordered some Asda school uniform online and went to my 'Local' store (15miles away) to pick it up.
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
Basically, it took me a LOT of hassle to pick up the order because of various reasons (too long-winded to go into here!). When i got back, i phoned up Asda, and complained, as it took me 40mins in store to pick up my order, and the customer service was awful!
So, i phoned up to complain. On the phone i was told that they would call my local store to verify the details, then call me back. This was over a week ago, and i still haven't heard back from them, either by letter, email or phone, nor have a received the gift voucher thing i was promised.
Wont be shopping at asda anymore, now changed to Tesco!
0
Comments
-
The person i spoke to was English, but i may as well have been speaking Indian for all the good it did!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.3K Work, Benefits & Business
- 599.6K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards