can i retract feedback

chatty123

I Bought Some Batteries Last Week And Once I Received Delivery I Left A Pos Feedback. A Couple Days Later I Came To Charge The Batteries And Realised They Had Sent Me Non- Rechargable. I Mailed The Seller ,(its An Ebay Shop And A Power Seller). They Said To Return Them For Replacement, So I Asked For My Postage Costs (£1,20) To Be Refunded, But They Replied They Didn,t Refund Postage,. I Did Explain That This Was Their Fault Not Mine So They Agreed To Send Me A Free Mp3 Charger. Today I Received The New Batteries But No Free Gift And The Batteries Will Not Charge In The Cameras. Can I Retract The Pos Feedback??? Or What Should Be My Next Move.. This Is Not About The Money But The Principle

Sugar_Coated_Owl

Firstly I would email the seller and explain the problem with the batteries and also mention that the MP3 charger that you were supposed to be sent as a free gift was missing.

chatty123

i,ve sent him 2 e-mails about the missing gift but as yet no reply. before i tell him about the non charging batteries i just wanted to get my rights or a neg feedback threat

Avoriaz

You cannot amend or delete feedback.

You can agree to mutually withdraw negative feedback but that does not apply in your case.

chatty123

thanks . i guess its down to using my charm then

pennylane99

you cant change feedback already left, but you can add a follow-up comment

http://pages.ebay.co.uk/help/myebay/myebay-feedback.html#review

chatty123

Thanks Pennylane. Thats The Perfect Tool I Can Use In My E-mail. I Am Always Reluctant To Leave Negs, But Try To Sort Amicably First. It Usually Works