Consumer Rights - Brand New Car

vax2002

have you received a response yet to the notice of rejection ?
If not i can write you a follow up notice which might wake them up a bit.

Terrysdelight

vax2002 wrote: »

have you received a response yet to the notice of rejection ?
If not i can write you a follow up notice which might wake them up a bit.

No response yet? Feel free to pm the wake up letter :-)

Hermione_Granger

Terrysdelight wrote: »

No response yet? Feel free to pm the wake up letter :-)

Do you really want a "wake up letter" from a poster who has no idea of the sellers legal obligations or your legal rights?

It was vax2002 who earlier in this thread stated that you must allow the dealer to attempt a repair.

The choices are the consumers not the dealers.
The Consumers obligation is to act reasonably in allowing the retailer to Redeem the situation .
Once the offer of repair has not redeemed the situation the purchaser is entitled to demand a refund.
On a new item this is a stronger claim than say a 12 month old item .
The purchaser would need reasonable proof that they acted in accordance with the flavour of the sale of goods in allowing a repair which subsequently failed .

vax2002 is well known for making totally incorrect statements with regards to consumer rights, so be extremely careful in accepting advice from them.

Terrysdelight

Good news. The car dealer is going to give a full refund. :j

Thank you everyone.