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PPI - EGG (Barclaycard)

EDDY_3
EDDY_3 Posts: 1 Newbie
in Credit cards
Hi All,

Has anyone received a letter from Barclaycard (EGG) saying basically they will not pay back the PPI Premiums becuase the EGG site was very clear. Not to me! Did the Financial Ombudsman Service help you? Should I go to them. The letter I got today is a disgrace! Welcome any views. Many thanks.

Comments

  • brownie4583
    brownie4583 Posts: 105 Forumite
    Can't understand that!I claimed on my Egg loan 2005-2008 which was taken out online,i received £4,000 in March 2011 and another £4,400 in May 2012,due to new guidelines and they informed me!
    Must be either trying it on,or a new loophole they have found.
    Contact the FOS and claim through them.Good luck!
    Money does not bring happiness...but if you are already happy it does bloody help! :rotfl:
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Suggest you go to FOS:
    http://www.financial-ombudsman.org.uk/consumer/complaints.htm
    :beer:
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I agree with happy-bunny - IF that is their last word.

    Write back and ask if it is their final answer - drop a heavy hint that the ombudsman will be called in if they do not reconsider.
    At the very least a senior person will see your letter.
This discussion has been closed.
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