📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

British gas take meter readings - how long before appearing on the bill ?

From experience this year only, can British gas customers tell me how long after the company reads their gas or electric meter does this appear on the bill ?
Put it another way, what is the minimum days that must elapse before that meter reading can appear on a bill.

Comments

  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    In terms of minimum, you need to understand the process.

    Once the reader enters it into his handheld, it has to pass through the Data Collectors validation to determine whether it is valid or not. Once validated, whether valid or failed, it passes to the supplier. The supplier has to receive it through a "gateway" which unbundles the file full of different customer readings and then they will be routed to the billing system to perform bill validation & production.

    So, allow a day for each part of the process from the day after they visit your property.

    However, there can be all sorts of reasons why it can be passed to an exception report requiring manual intervention. This can take longer so could prevent it even hitting your bill if there is something complex to resolve.
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.6K Work, Benefits & Business
  • 600K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.