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Credit Report Defaults

Hi everyone,

Looking for a bit of adivce.

I've just had a look at my credit report and it shows that i've been defaulting on a credit card every month since January 2011! Which has obviously had a pretty awful effect on my credit score. The thing is, I have actually been paying, I'm set up on direct debit to pay the minimum amount a month and I haven't missed a payment.

I called them up and they said the default was because I hadn't informed them of my change of address and they had mail returned to them by the new tenants. Yes, I should have informed them of my change of address, but I simply forgot and being set up on DD, didn't think it would be a big issue.

They've adivised me to write them a letter with all the details, which I've just sent by recorded delivery. I guess my question to you is, should I be able to get these defaults removed? I think the only thing I've been guilty of is being slightly forgetful, i've not missed a payment, so surely that is the most important thing when it comes to credit reporting?

It's kind of a critical time as i'm looking at getting a mortgage in the next year or so it can't just be a case of waiting for 6 years till they are removed from my report.

Any information or advice would be gratefully received.

Thanks

Comments

  • stephane_2
    stephane_2 Posts: 3,076 Forumite
    As far I as know a default should only be issued when payments are not made and not if you forget to inform them of a new address. I would also involve the credit reference agency involved to see if they can also help correcting the information on your report....
  • udydudy
    udydudy Posts: 559 Forumite
    Part of the Furniture Combo Breaker
    I think once they have your recorded delivery they would remove the defaults. Track the delivery and then pester them if required with a letter demanding they remove the defaults from your report from day one(as long as you paid on time ).
    :beer::beer::beer:
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    really they shouldn't of put them, instead a goneaway marker
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
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