We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

HSBC telephone number, pls?

Hi, wonder if anybody can help. Cannot get through on the numbers quoted on correspondence from HSBC. One puts you in a queue and then cuts off, the other one says subscriber unavailable. Would be very grateful if anybody can help. Thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Nobody it seems (not even counter staff at branches OF HSBC) can telephone the Regulated Sales Complaint team!
    I was told four months ago that their "technical difficulties" had been "escalated" and yet here you are with the same problem.

    Dare I say, I think it's a deliberate policy?

    If you're not just ringing for an update on the status of a PPI Questionnaire, I'd 'phone the 0800 complaints number on their website.

    (I'd type it here, but last time I did it was mysteriously deleted)
  • gramochroi
    gramochroi Posts: 107 Forumite
    Yes, I'm chasing, patience is wearing thinner and thinner!!

    Thanks, as ever, for your help.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    they are not very helpful.
    I imagine they'll be even less helpful if they now start getting multiple unsolicited phone calls with general queries about PPI.
    Might be more polite to remove these, unless the people concerned have given their express permission for you to post them on a public forum.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.