Maintenance complaint

robmif76

Hi all,

I am in the middle of a complaint with a BMW garage and would like to know if there is some official body that regulates car maintenance that I can escalte to. Some sort of ombudsman or watchdog?

thanks

Rob

NeverEnough

If its an official BMW dealer then try BMW HQ if you haven't had any success with the dealer. After that its TRading Standards / civil claims/ solicitors I'm afraid.......wish there was a motor trade ombudsman!!!!!!

robmif76

Thanks for the reply.

thecoffeehouse204

If the garage is a member of the RMI you can contact their conciliation and arbitration service for some help.

http://www.rmif.co.uk/index.php?op=page&id=42

colino

The short answer is no. Trade bodies and Manufacturers are there to sell things and protect their own members interests, so unless you can be specific, grumble to the garage and BMW HQ.