eBay - INR

ohreally

I recently won an auction for an item of test equipment worth serveral hundred pounds. The item was brand new and I won it for a tiny fraction of that.

The seller has refused to ship the item due, i suspect, to the very low wining bid. I opened a case with ebay informing them that i want the item as won and not a refund. eBay has simply refunded my money despite clear instructions that i wanted the instrument.

It's needed for work and jobs have been turned down, anything that I can do eg https://www.moneyclaim.gov.uk/web/mcol/welcome for the differential between the new ebay item and purchasing a new one and chasing the seller for the difference?

porto_bello

I don't know the ins and outs, but I believe there is a possibility to sue 'for the loss of a bargain' - or something very similar. However, advice on whether this would qualify and what steps you can take you would need to find out from someone qualified to give such advice... I doubt you'll get that here.

Crowqueen

Nothing can really physically force the seller to sell and a court case could get difficult and/or expensive.

Unfortunately you may have to buy the item elsewhere for a more realistic price.

RFW

ohreally wrote: »

It's needed for work and jobs have been turned down, anything that I can do eg https://www.moneyclaim.gov.uk/web/mcol/welcome for the differential between the new ebay item and purchasing a new one and chasing the seller for the difference?

You could try and you may win, but then the seller may not have means to pay you any difference. If they were auctioning off a valuable item, the chances are they needed cash. Do you have a reason why the seller didn't sell? there could be genuine ones, theft, damage, etc and then you wouldn't win a case. Either way you're likely to keep losing money.
I believe there have been 'loss of bargain' victories in court but it isn't an open and shut case, so you'd need legal advice at some point.

Crowqueen

If they were auctioning off a valuable item, the chances are they needed cash.

To be fair to OP, the winning bid is a contract, so if they needed the money they ought to have started at a realistic price.

ohreally

I doubt the seller is that short of money as they're advertising their services on the internet/ facebook. A couple of hundred ££ is unlikely to be out of their reach.

The item won is kind of trade specific and nothing to do with their apparent line (media/ entertainment).

They appear still active on eBay, but selling different things.