MC054 Listing policy violation alert: Catalogue not used

Avoriaz

I recently listed some 15 year old home cinema speakers. I didn’t used Ebay’s catalogue data as it didn’t properly match what I was selling. This is presumably because the speaker manufacturer changed the specification during the lifetime of the product without changing the model number. That happens frequently with audio products. I added the correct specifications within my product description.

I then received the following message from Ebay.

MC054 Listing policy violation alert: Catalogue not used

Dear Ebay User Name

We're contacting you about the following item(s):

XXXXXXXX – ABC Brand Speakers
XXXXXXXX – XYZ Brand Speakers

We noticed that you did not list these item(s) with a matching product from our catalogue, even though we could identify a match. Using the catalogue is mandatory in most Electronics categories, including those you listed in, whenever there is a product match.

Although we haven't removed your listing, please keep in mind that sellers who repeatedly list or relist items without the catalogue when there is a product match may be subject to a range of actions. These actions may include listing removal and limits to selling privileges. Please use the information below which will help you to edit your listing so that it follows our policy,

Is this a new policy?

If Ebay want to enforce it they should ensure that their catalogue details are correct and include all variations of specifications.

Strapped

Presumably you will appeal?

Avoriaz

Strapped wrote: »

Presumably you will appeal?

There is nothing to appeal as they have done nothing. My listings are still there.

I have added Ebay's catalogue specs but also added a note to my listing telling buyers to observe my correct specs within the listing and not Ebay's incorrect specs above it.

I will now probably get two Not as Described claims from buyers who don't read listings. :rotfl:

Fortunately the differences are not significant or major.

GregtheHammer

Avoriaz wrote: »

If Ebay want to enforce it they should ensure that their catalogue details are correct and include all variations of specifications.

The same could be said for the DVD & CD catalogues, some of the mis-information on special editions etc is shocking

techspec

I listed the same item several times with no match - and saw the alerts etc on screen - but didn't get warnings.

Thankfully , it as now sold before i did.

Maybe i wasnt warned as there was defo no match or anything near.