Citroen Finance PPI

mrshrimp · 10 July 2012 at 7:15PM

Hi,

Firstly can I say what a great forum this is, plenty of success stories and I'm hoping I can be added to the list. :beer:

I am wanting to make a claim for mis-sold PPI on a car loan I took out with Citroen Finance. I have all the relevant account information so all I need is a contact address so I can send my completed forms in to start the process.

Any help would be gratefully appreciated.

Thanks,

Mrshrimp.

:money:

burty8899 · 10 July 2012 at 7:32PM

hi,

you need to send your complaint to the dealer which sold you the finance and PPI, not citroen directly as they will just send you packing!

mrshrimp · 10 July 2012 at 7:40PM

burty8899 wrote: »

hi,

you need to send your complaint to the dealer which sold you the finance and PPI, not citroen directly as they will just send you packing!

Thanks for the reply,

I believe this is Banque PSA Finance? would somebody be able to confirm this and maybe provide me with a contact address?

burty8899 · 10 July 2012 at 7:45PM

it probably is them, however you need to send it to the dealer you bought the car from (the branch or company you bought the car from), they sold you the PPI so there the ones who have to investigate the mis-sale

mrshrimp · 10 July 2012 at 7:56PM

burty8899 wrote: »

it probably is them, however you need to send it to the dealer you bought the car from (the branch or company you bought the car from), they sold you the PPI so there the ones who have to investigate the mis-sale

Thanks again, so just to confirm, I need to write to the Citroen dealer themselves?

Thanks.