Advice needed please

kate123

HI I have had one succesful ppi payment from the halifax for a loan I have made another complaint to the Halifax using the same complant why I was misold ppi. The first one took 6 weeks from start to finsh the second one is eight weeks on Wednesday. I telephoned today and was told that my complaint was still within the eight week deadline Im just a little twitched what should I do if I have heard nithing by wednesday.
Also have applied to mbna for complaint re mis selling of ppi I defaulted on this and is with a debt company with a ccj against me if I win complaint does the ppi money go to them great if it does but does the 8% interest come to me.

Just to say thanks to everyone on here what a great job you do keep it up

YoYoY

kate123 wrote: »

HI I have had one succesful ppi payment from the halifax for a loan I have made another complaint to the Halifax using the same complant why I was misold ppi. The first one took 6 weeks from start to finsh the second one is eight weeks on Wednesday. I telephoned today and was told that my complaint was still within the eight week deadline Im just a little twitched what should I do if I have heard nithing by wednesday.
Also have applied to mbna for complaint re mis selling of ppi I defaulted on this and is with a debt company with a ccj against me if I win complaint does the ppi money go to them great if it does but does the 8% interest come to me.

Just to say thanks to everyone on here what a great job you do keep it up

If you don't get a satisfactory resolution within 8 weeks of your original complaint, I suggest you escalate the matter to the FOS.

Regarding the MBNA claim, as the debt appears to have been sold by them, any refund of premiums you have already paid will probably come to you. Don't forget that any interest included in the refund is liable to tax, so keep some to settle up with HMRC

burty8899

hi,

i personally would give them a few more weeks, if you go to the FOS after 8 weeks they will stop investigating your complain and you will join the back of an 12/18 month waiting list!! you could always ring them to chase it up.

Any redress will go to pay off any money your in arrears by. I'm sure that the 8% should be paid to you but every bank is different!

kate123

Hi HAVE JUST HAD SOME GOOD NEWS REGARDING MY HALIFAX PPI COMPLAINT RANG THEM AND THEY HAVE SENT OUT A LETTER WITH A OFFER OF 1400 WHICH IM REALLY PLEASED ABOUT. THE ONLY WORRY I HAVE IS I AM ON HOLIDAY TOMORROW FOR TWO WEEKS AND I WILL NOT GET THE LETTER TILL I GET BACK ANY ADVICE WELCOME DO YOU HAVE A SPECFIC TIME FRAME TO ACCEPT OFFER THANKS

[Deleted User]

kate123 wrote: »

I AM ON HOLIDAY TOMORROW FOR TWO WEEKS AND I WILL NOT GET THE LETTER TILL I GET BACK ANY ADVICE WELCOME

Enjoy your holiday and chill, you have plenty of time!:)

(and turn off the caps lock!)

kate123

Thanks caps lock just excited at the prospect of being able to pay more off my debts and a little closer to becoming debt free.