MOT centre has wrecked my lock, what can I do?

LittleMoo
LittleMoo Posts: 122 Forumite
edited 9 July 2012 at 1:21PM in Motoring
My car went in for MOT on Saturday morning. They tried to start it with someone else's car key, activating the anti-theft lock system. They got a lock specialist in who said he couldn't get the part till today. Just phoned them and they said the lock guy is still waiting for the part.

So, I'm still without my car and it still hasn't been MOT'd. Where do I stand? Is it just bad luck, or am I entitled to some compensation?
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Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If they mucked it up I would be claiming a hire car from them, get on the phone to the manager.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • [Deleted User]
    [Deleted User] Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Make sure they pay to fix it and give you a free MOT for your troubles.
  • LittleMoo
    LittleMoo Posts: 122 Forumite
    Deleted_User wrote: »
    Make sure they pay to fix it and give you a free MOT for your troubles.

    They're paying to fix it and have said that MOT will be free (it was only £25 anyway) but I've been without a car since Saturday and they've said it might not get fixed today. It was fine before they had it!

    Spiro- am I entitled to a hire car from them?
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    LittleMoo wrote: »
    They're paying to fix it and have said that MOT will be free (it was only £25 anyway) but I've been without a car since Saturday and they've said it might not get fixed today. It was fine before they had it!

    Spiro- am I entitled to a hire car from them?
    Because of THEIR mistake you have been denied use of your car, so I would say so but you will probably have to push them hard for it. Lay it on thick about not being able to get to work, shopping etc etc.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • azzabazza
    azzabazza Posts: 1,072 Forumite
    Wish I could get my car MOT'd for just £25.
  • LittleMoo
    LittleMoo Posts: 122 Forumite
    azzabazza wrote: »
    Wish I could get my car MOT'd for just £25.

    You can! It isn't some secret deal, it's just one my OH found online. Halfords also do MOTs for £27.50 :)
  • azzabazza
    azzabazza Posts: 1,072 Forumite
    Your are lucky - nothing as cheap as that available in our area.
  • LittleMoo
    LittleMoo Posts: 122 Forumite
    azzabazza wrote: »
    Your are lucky - nothing as cheap as that available in our area.
    Take a look at their website, they're still doing £30 MOTs all across the country.
  • [Deleted User]
    [Deleted User] Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    azzabazza wrote: »
    Wish I could get my car MOT'd for just £25.

    There is a current Kwik Fit code doing the rounds for a £25 MOT. I saw it on another forum.

    WDMOT1106 :)
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    Deleted_User wrote: »
    There is a current Kwik Fit code doing the rounds for a £25 MOT. I saw it on another forum.

    WDMOT1106 :)

    :rotfl:

    Wonder what they'll fail them on. Stuff they do, no doubt.:cool:
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