La tasca customer service - please help!

lucky_me_2

Im not sure this is the right place to ask for help but can't seem to find an appropriate place to post this so of someone can suggest a better place to post my query please do.

I recently sent an email to la tasca customer service using the email address on the website enquiries@latasca.co.uk I have received no reply so re-sent this email again, no reply.

I then found their Facebook page and asked for help there, they advised using the same email address and also using their online feedback form - so I sent another email along with filling out a form, 3 weeks later and 3 emails and feedback form submitted and no reply!

Im at a loss as to what to do, my email was a complaint and I would have hoped that a big chain like la tasca would have replied to my comments, since I asked for their feedback on my experience.

Does anyone know of another email address to send my complaint to? Or what action to take next? I'm a regular customer but since I've had no reply refuse to go back and that's a shame as I normally have a great experience.

Any advice would be greatly appreciated and apologies if this is not the correct place to post.

northernsoul85

Is there no way of calling them?

Ionkontrol

What was the complaint?

pogofish

Have you checked-in with the Mods before posting? There are rules about companies signing-up here.