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praise (eventually!) for Tesco Clubcard

signed up for a broadband/phone deal some months ago, and part of package was 1,000 points bonus..

This hadnt shown on statements since, so sent query via their site (hard to get past the fAQs, with a specific Q..),

today got reply- apologising for delay, and they will be fixing asap, and will add ANOTHER 1,000 points to my card!
Long time away from MSE, been dealing real life stuff..
Sometimes seen lurking on the compers forum :-)

Comments

  • BigAndy_79
    BigAndy_79 Posts: 569 Forumite
    I have had a few minor problems including, most recently, them not refunding points back onto my account after I cancelled my Clubcard Rewards order, but they always do seem intent in getting back to you and resolving the issue and this normally happens within 48 to 72 hours. They seem to be good from a customer service point of view, which is more than can be said for many companies in this day and age!!
  • I wouldn't even want a Tesco clubcard.
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Thamarag wrote: »
    I wouldn't even want a Tesco clubcard.

    Is that just because you think they have racist car park attendants?
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