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help! advice needed
avit
Posts: 22 Forumite
Please help
We were about to exchange contracts on a shared ownership property but they have now offered the house to someone else.
When we had our snagging day the lady from the HA had us down to exchange and complete on the friday.
I said that we have to give 4 weeks notice on our current place and we won't give that until we have exchanged, which they knew from the start.
she then turned to my girlfriend and said "I thought I told you on the phone the other day, to hand your notice in and if your not careful you are going to miss out"
I saw this as a form of bullying and told her so,I put a complaint in to her boss, who did not believe me, but did get them to do the work and arranged for us to view the property again and have 24 hours after viewing to think things through, talk it over and let them no bye the end of the day.
Within a few hours of the viewing it again the lady we complained about was ringing us leaving messages ect ect non stop even though she knew we had 24 hours. In the end my girlfriend picked the phone up and said no.
The mortgage offer and the application to the HA is all in my name and we want the house, my girlfriend was stressed and felt intimidated bye her hence NO. I rang her and said we want to go ahead but she said that we have now offered the house to someone else.
What can we do? can they take my girlfriends answer even though its all in my name?
please help
Thankyou
We were about to exchange contracts on a shared ownership property but they have now offered the house to someone else.
When we had our snagging day the lady from the HA had us down to exchange and complete on the friday.
I said that we have to give 4 weeks notice on our current place and we won't give that until we have exchanged, which they knew from the start.
she then turned to my girlfriend and said "I thought I told you on the phone the other day, to hand your notice in and if your not careful you are going to miss out"
I saw this as a form of bullying and told her so,I put a complaint in to her boss, who did not believe me, but did get them to do the work and arranged for us to view the property again and have 24 hours after viewing to think things through, talk it over and let them no bye the end of the day.
Within a few hours of the viewing it again the lady we complained about was ringing us leaving messages ect ect non stop even though she knew we had 24 hours. In the end my girlfriend picked the phone up and said no.
The mortgage offer and the application to the HA is all in my name and we want the house, my girlfriend was stressed and felt intimidated bye her hence NO. I rang her and said we want to go ahead but she said that we have now offered the house to someone else.
What can we do? can they take my girlfriends answer even though its all in my name?
please help
Thankyou
0
Comments
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Thankyou so much for the replys
0 -
Sarcasm will get you nowhere...
I think that you need to ring your solicitor and explain the situation to them. You also need to perhaps mention that your girlfriend acted on impulse rather than thinking the options through.
As for the HA - sadly they will want people to complete quickly and although in retrospect they should've given you a target date by which to complete (so that you could aim to give notice on your current place), most HAs want people in and quick, and aren't disposed to delays from the buyer's end.
What about talking to your landlord?? Explain the situation and try to get your 4 weeks reduced to a weeks' notice or perhaps 2 (try and meet them in the middle). Yes you will be inconvenienced but that is the way things can happen (it has happened to me before and I ended up paying rent on my old place and the monies on my S/O flat for a week).
I think that complaining about the HA woman may have gone against you as although you are quite entitled to do so, from experience my advice is to file complaints once everything is completed.
I also think that a call to the HA is needed from you - leave your girlfriend out of this as she isn't on any of the legal paperwork. You are effectively in the driving seat and you will need to make sure that everyone involved (HA, Solicitor etc) are informed that you do wish to proceed. Stay calm on the phone with the HA and try to reason for a slightly later completion date - you might also want to ask your Solicitor to beg on your behalf as well...
Good luck...0 -
Thank you for the post,
The HA set a date to which we had to get back to them by, with my decision, however it seems that the lady we have complained about didn't want to wait and started chasing us even though she knew I was at work and can't take calls.
I have asked my solicitors to chase things up, and if needs be take it further.
Thank you0
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