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Who is liable?

Hi can anyone advise who is liable to payout on PPI.

My dad took out a loan with Loans.co.uk who we now believe to be in liquidation, they bought out the original lenders we are not sure what they were called.

GE Money financed the loan and have said in a letter that because they never sold the policy they are not liable. If they are not liable and the company who sold it have gone bust what do we do?

I will be grateful for any advice, dad is very stressed trying to reclaim his PPI because he knew it was something be paid and then cancelled a few years back but is being told by the likes of Barclaycard that they can't locate a policy in his name and he still carries that creditcard, sorry for the double question but I hope you can help.

Thanks
cjcart

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 5 July 2012 at 9:00PM
    cjcart wrote: »
    GE Money financed the loan and have said in a letter that because they never sold the policy they are not liable.
    This is correct.
    You need to contact FOS who will tell you whether your complaint might be covered by their compensation scheme.
    Do note that if it was pre-2005, you may have little recourse.
    http://financial-ombudsman.org.uk/
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