acer notebook

moggys

i won a acer notebook from ebay said in listing well used but in good working condition payed cash picking up not far from my house when i got home it loaded up windows xp went to load on my isp when it crashed blue screen saying error messages tyred loads of things but none worked luckily i had the acer recovery discs loaded these on, win xp loaded again but crashed again i emailed seller he now says he is out of the country and it was only his mates house i picked notebook from ,i took notebook to a local pc repair shop they said hard disc was faultly not reading correctly and to put a new hard disc in and load win xp will cost £100 i emailed seller with a attachment of cost of repairing note book over a week ago asking for a refund of £100 through paypal but heard nothing from him how do i stand of getting any money back from him ?

motorguy

moggys wrote: »

i won a acer notebook from ebay said in listing well used but in good working condition payed cash picking up not far from my house when i got home it loaded up windows xp went to load on my isp when it crashed blue screen saying error messages tyred loads of things but none worked luckily i had the acer recovery discs loaded these on, win xp loaded again but crashed again i emailed seller he now says he is out of the country and it was only his mates house i picked notebook from ,i took notebook to a local pc repair shop they said hard disc was faultly not reading correctly and to put a new hard disc in and load win xp will cost £100 i emailed seller with a attachment of cost of repairing note book over a week ago asking for a refund of £100 through paypal but heard nothing from him how do i stand of getting any money back from him ?

Already it sounds like the seller is avoiding you and knew that the laptop had problems. i'd say your chances are slim, although you could try one of those online claims and see what happens. £100 is a significant amount to lose but you could rack up a further loss chasing after this...

You could try reselling it on ebay. i sold three laptops on ebay, two were working, one blue screened, which i stated in the listing. The faulty one made more than one of the working ones, so you might not lose too much by reselling it. You don't necessarily have to say it has a faulty HDD and you've been quoted £100 to fix it, simply state the facts - that it blue screens and your not a computer techie.

Also, do you not know a handy friend who could put a hard disk in for you? its not that tricky, and you've already installed the recovery disks before anyway.

With dell currently doing a brand new laptop with 120Gb HDD, 1Gb RAM, dvd rewriter, wireless, Windows Vista and a 15.4 inch screen for £351 - check out the 1501 deals on https://www.dmxdimension.co.uk - i'd find it hard to justify buying a laptop ebay.

moggys

i have the hard disc replaced at the cost of £100 notebook in now fine if i put a claim into ebay are there some fees i will have to pay ? if so i think i will just leave seller bad feedback thanks for the link you sent me last secondhand laptop i will buy

motorguy

Hi

Not sure what you can do on ebay. I thought i'd reply to bump it back up the list and see if maybe someone can advise on what you can claim?