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Barclaycard Interest Refund
mikeyt_2
Posts: 9 Forumite
in Credit cards
I called up barclaycard last night to cancel my card and they offered me a £50 refund to keep the card with them - i didn't fully understand why they offered it (language barrier) but from what I could gather it was due to the fact that i'd paid interest on my card for purchases (while I also had a promotional balance on it from a BT).
Is this common practice? Can't say its something i've ever heard off before.
They are sending out a letter to confirm why they have offered this.
Is this common practice? Can't say its something i've ever heard off before.
They are sending out a letter to confirm why they have offered this.
0
Comments
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Customer retention used to be common practice, now a days its rarer - with Santander I didnt even have to speak to a human being to cancel it but did it all via the IVR0
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