Un-verified Address

user051105

What can I do with a buyer who has an unverified address.

Thanks

rare_stuff

user051105 wrote: »

What can I do with a buyer who has an unverified address.

Thanks

Did you state in your listing that you would not accept paypal from unverified accounts or dispatch to unconfirmed addresses?

I state in listings quite clearly that payments from unverified accounts or dispatching to unconfirmed addresses. I then offer to refund their payment via paypal and offer alternative payments such as cheque, postal order or bank transfer.

I've had to deal with 5 or 6 recently and all were happy to arrange alternate payments, and apologised for not reading the listing. Just hope the buyer who I just emailed will be ok about it too!!

rare_stuff

the buyer I mentioned in the previous post has been in touch to apologise for having unconfirmed details. He now says he has confirmed his address, but the paypal transaction still says unconfirmed, so where does this leave me?

Anyone?

keelykat

my addy is unconfirmed at the mo, since moving house....what do i do to 'confirm' it? im confused!

keelykat.

frivolous_fay

rare_stuff wrote: »

the buyer I mentioned in the previous post has been in touch to apologise for having unconfirmed details. He now says he has confirmed his address, but the paypal transaction still says unconfirmed, so where does this leave me?

Anyone?

You'll have to refund and get him to pay again - the status of the first payment won't change.

Sugar_Coated_Owl

Is the item of high value?