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How best to respond to eBay message...
petitefeet
Posts: 13 Forumite
Hi,
I've been selling on eBay for several years now, on and off mostly clothes and bits that no longer fit. I have a pair of shoes currently listed and today someone bidded. I've also just had a message from the bidder stating if they win, they won't be paying as they thought they were a size 5. They are actually a size 3, which is clearly states in the title and description.
I don't really know how to respond as its their mistake, does anyone have some helpful suggestions?
Many thanks
PetiteFeet
I've been selling on eBay for several years now, on and off mostly clothes and bits that no longer fit. I have a pair of shoes currently listed and today someone bidded. I've also just had a message from the bidder stating if they win, they won't be paying as they thought they were a size 5. They are actually a size 3, which is clearly states in the title and description.
I don't really know how to respond as its their mistake, does anyone have some helpful suggestions?
Many thanks
PetiteFeet
0
Comments
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Just cancel their bid and block them.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Can't you remove their bid?0
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Yup, cancel and block - no point in selling to someone who doesn't want something or forcing them to go through with the sale."Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4
Am now Crowqueen, MRes (Law) - on to the PhD!0 -
Here's the link
http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShowNever put off until tomorrow what you can avoid doing altogether.:D0
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