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Halifax MPPI phone call today
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dazzler44
Posts: 106 Forumite
Hi
we submitted a complaint on the 8th of june and i have had a phone call today from them asking for some further info on savings held at the time and work benefits etc. He said we should hear something fairly quickly but that doesnt exactly fill me with hope !!
wish me luck
we submitted a complaint on the 8th of june and i have had a phone call today from them asking for some further info on savings held at the time and work benefits etc. He said we should hear something fairly quickly but that doesnt exactly fill me with hope !!
wish me luck
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Comments
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Halifax are now investigating complaints having gone through a period of auto payout.
Depending on how you answered those questions will depend on whether they do it. It does sound as if they have found no failing at their end and want to verify if there was an issue at your end.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Halifax are now investigating complaints having gone through a period of auto payout.
Depending on how you answered those questions will depend on whether they do it. It does sound as if they have found no failing at their end and want to verify if there was an issue at your end.
thats pretty much how i saw it. Thing is, we have the info and had the advisor asked thle questions at the time we so would she......not optimistic0
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