Several probs with my laptop

ioscorpio

1) No viruses detected BUT 62 files could not be checked, mainly WIN 32 files???  Why can't they be chescked, I use EZ anti virus and firewall

2) Keyboard sticks and won't type then a letter will continuously print of it own accord???  It's doing it at the moment, it's a pain to keep filling missing letters and deleting loads of extra letters.

3) Cookies not enabled, BUT THEY ARE, I can't access my Smile account anymore but can access my Co-op account???

smithy_2

What operating system are you using? XP?

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Have you tried using an external keyboard? If you get the same problem you can eliminate your laptop keyboard as the fault and start looking at alternatives - a) could be the 'typematic rate' (control panel, keyboard), b) not enough memory/fast enough cpu to keep up with your typing (if you can touch type like me!), c)

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3) win32 files are 32 bit executables or source code and could easily be a virus, however there are many other processes that are part of windows and must NOT be deleted. Update your virus scanner to the latest definitions (http://www.my-etrust.com/products/subscriptions.cfm?productName=Antivirus).

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ioscorpio

I'm on Windows XP and there is plenty of space on my hard drive.  I'm on 6.1.7 version of EZ Anti Virus, I think I would have to pay to upgrade, as I have had it for over a year. I can now access my Smile account.