NatWest charging for changing notes

Gromitt

RedBern wrote: »

Having been back into Nat West and clarified that we have a community account, as you rightly say, ther should be no charges levied. Cashier I spoke to apologised for colleague's error.

and gave you a full refund of all fees, plus £25 for inconvenience and giving you wrong information?

RedBern

Gromitt wrote: »

and gave you a full refund of all fees, plus £25 for inconvenience and giving you wrong information?

I didn't actually change any money when I thought I was going to be charged, but they did apologise which is all I wanted, and said they'd speak to their cashier to let her know what the fees are for future reference.

lolavix

Just so you know, the account is only free on turnover up to £100k

pinkdalek

Good for them. Nat West are a business not a charity just like any other high street bank, restaurant, clothing shop, newsagents, hairdressers, florists, pie shop, bookies, pubs, travel agents.....

Anyway just a thought but if you are in the town and there is an amusement arcade/shop e.g. Nobles then why just not go in there, put your money in their change machine and hey presto.....