MAJOR Windows Registry Probs!!! ..aaarrrrgggggh!!

little_miss_cvn

PLEASE HELP!!

I recently logged onto my computer and had a message come up saying something about the Windows Registry - it possibly said something about restoring the programs :-/ - (not too sure).

When I get onto my desktop / main screen, the icon for all / most of the programs are the 'Microsoft' symbol - which doesn't allow me to open the programs!

(When my Dad logs onto his main screen, all his programs have an AOL symbol - he can't use his programs either)

I was reading other posts about restoring etc.. but I have documents that are ONLY on my computer & not on any disc ::) ...dumb I know, but I didn't think I'd have any problems - my laptop is just over 1yr old.

Like others, everything was installed on the laptop when I bought it, so I have no discs >:(

FYI: My computer uses Windows XP.

Someone suggested that I may have a virus, but I've done 2 virus checks - one with AOL and one with Norton Anti-Virus - both have come back clear!

[glow=red,2,300]PLEASE CAN SOMEONE HELP!?!?!?!?!?!?!?!?!?!?!?!!??!?[[/glow]glow=red,2,300][/glow][glow=red,2,300][/glow]

Donnie

I'm not using XP at the moment, but doesn't it have a 'System restore' thaalws you to restore the system to a point before the 'troubles'?

woo

Yep there is a system restore, can't remember off the top of my head but either under accesories or admin tools. There is a calendear that will let you chose a date to roll back to so if you can remember when your troubles first started roll back to a restore point before then.

I have used it a couple of times and found it to be very good.

sicker

Path is

start
all programs
accesories
system tools
system restore

choose a restore point from those available on calender.
Hope there are restore points there.

Best of luck

John

little_miss_cvn

Hey Guys,

Thanks for your suggestions about System Restore, but unfortunately it won't open properly, as it opens in 'Word' - when I try it a box comes up saying:

File Conversion - rstrui

..a load of symbols come up, then it asks me to select a 'coding that makes the document readable' - i've tried each selection, but none of them make the document readable.

Any other suggestions out there???

....pleeeeeeeeeeeeeeeeaaaaaaaaasssssssseeee!?!?!

Claire x

peter_the_piper

Are you sure you followed Sickers directions, it shouldn't have anything to do with Word?
Peter

woo

can you run other programs ok?
if you can run a search look for 'rstrui.exe' if that doesn't find anything search for 'rstrui.*'

rstrui.exe is the system restore application

let us know what happens....