Why does switching take so long

finnpf1

Hi folks,
i just wondered why switching energy suppliers takes so long.
i switched from eon to sainsburys energy at the start of this may through the energyhelpline website but the actual switch is still processing. Any thoughts on why this is?

keith1950

Hi, for the first two weeks after applying , the new supplier doesn't even contact your old supplier to start the process. This is a cooling off period in case you change your mind.

The fastest I have had is 4 weeks and the longest 8 weeks.

Everything normally takes around 5 weeks unless the old supplier drags their feet due to large amounts outstanding on the account.

Terrylw1

It takes 21 days from the day after your cooling off period expires as of Nov 2011.

However, the completion of your switch isn't your end date with your current supplier. The switch date will be somewhere inside the 21 days.

https://forums.moneysavingexpert.com/discussion/4022209

finnpf1

Thanks guys for info