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Is this normal practise for a garage?

Fritillary
Fritillary Posts: 305 Forumite
Hi,

My ABS light came on my VW Polo and as the MOT is due in a few weeks I took it to a garage for it to be checked. They had it for three days (two mechanic and an auto electrician looked at it) they said they ran a diagnostic on it and it showed a fault code for the wiring which they checked, couldn't find anything wrong.
They said I needed a new 'pump' at a cost of £600!!!

No way could I afford this so i picked it up. I decided to have a look on the net to see if there were any alternatives and found a clip on You Tube showing how to check the fuses which i did. Low and behold the sixth fuse was cracked, just as the clip said. I replaced the fuse (a few quid) and BINGO! light went off!!

I'm shocked the garage never checked the fuses!
Surely. that is one of the first things anyone would do?

Be interested in others views

Comments

  • Strider590
    Strider590 Posts: 11,874 Forumite
    Too much reliance on fault codes and not enough actual fault finding. Most dealerships would have struggled with this fault too.

    A fault code may say "lambda sensor foooked", they'd change that at HUGE cost, but would never think to check for simple corrosion around a connector as the source of the issue.

    With proper fault finding, you should start and the beginning and check everything along the way no matter how obvious or unlikely.
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  • Raksha
    Raksha Posts: 4,570 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    My Ex's motto (trained mechanic) - change the cheapest possible cause first. I would have thought if wiring was indicated, then fuses would be where you start...
    Please forgive me if my comments seem abrupt or my questions have obvious answers, I have a mental health condition which affects my ability to see things as others might.
  • agree with strider, garages these days rely too hevily on diagnosis equipment to point them in the correct direction so if they get a fault code relating to wiring they check that only and if they cant find anything to suggest wiring, it must be the most costly part causing the fault, neglecting the fact when i was tought mechanics by my BIL he drummed into my head the wiring has fuses so check them too but many dont.
  • Notmyrealname
    Notmyrealname Posts: 4,003 Forumite
    Its too common with engineers of any discipline. Go wading into the complicated stuff without checking the fuse first.
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