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Natwest

I have just finished uni and have a job lined up for september. Natwest wrote to me to say my account will become a graduate today. I went into branch today and i got told my letter was wrong. I was relying on the benefits of an extended overdraft until im earning. What can I do as they sent misleading information?
Paying it all off in 2017:
Finance 1- [STRIKE]115[/STRIKE] Paid Jan 2017
Finance 2- 335
CC - [STRIKE]2000[/STRIKE]1800
OD 1 - [STRIKE]2200[/STRIKE] 1850
OD 2 - 2500

Comments

  • rb10
    rb10 Posts: 6,334 Forumite
    Sounds like the branch staff got it wrong (which is fairly usual, for Natwest...).

    A Student Account does switch automatically to a Graduate Account when you graduate. The overdraft remains, with (up to) £2k of it being interest free for the first year after graduation.

    http://www.natwest.com/personal/current-accounts/g1/students-graduates/graduate-account.ashx
  • Tiggy10
    Tiggy10 Posts: 443 Forumite
    Tenth Anniversary Combo Breaker
    Thanks. Im just annoyed that they said it would be yesterday in the letter but in branch they said they cant do it until september.
    Paying it all off in 2017:
    Finance 1- [STRIKE]115[/STRIKE] Paid Jan 2017
    Finance 2- 335
    CC - [STRIKE]2000[/STRIKE]1800
    OD 1 - [STRIKE]2200[/STRIKE] 1850
    OD 2 - 2500
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    so whats the issue then
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
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