Infinity or Equiv. How to get it?

skylight

I cannot get infinity (or whatever it is) at the moment.

I live in a built up area in a new build and moved in around a year ago. All the streets surrounding us CAN get infinity but not this street, its almost as if we have been forgotten about. Every 3 months, the expected roll out date is pushed back again and has been since we moved in last year.

My average 0.5mb speed is driving me potty but BT cannot help increase that and simply forwarded me to Open Reach whose phone menu just throws me back to BT.

The Open Reach map of Infinity roll out shows all the lovely green areas around our small roads that have the upgrade already but ours and the road next to us (also new build, very small new estate) is marked as not on their planned upgrade list.

Who the heck can I contact about this, that will understand and can actually do something? I cannot even watch a You tube clip with these speeds....

Buzby

Your MP? Or you could move?

Sadly, unless you are willing to pay for the work, the roll out will take as long as it takes.

macman

The fibre date for my cabinet has gone back twice in 6 months-each time by 3 months. Other local streets were connected months ago, so the process does seem to be extremely random.

Ady87

It's just poor fortune im afraid! Generally, Infinity arrives first where the speed is already fairly good. (6-8mb i've noticed)

Just sit tight and thank your lucky stars you're not sat on 1mb.

rippedoffbyspark

Hi there i have a friend on Virgin Media shes just upgrading to 60mb for free (She can get 100mb) but im wondering if anyone can tell me how to check if she can get bt infinity we have tried the map and it dosent say stretford (manchester) it says everywhere else in manchester

spike7451

macman wrote: »

The fibre date for my cabinet has gone back twice in 6 months-each time by 3 months. Other local streets were connected months ago, so the process does seem to be extremely random.

Same here,half of my small town,the half the exchange is in,has Infinity but my half doesn't.Oh the new ducting is in but not the cabinets,yet the town 3 miles away from me on my side of the town,is fully serviced...