Customer Cheque Bounced- What can i do??

jlc000

I am the manager of a wholesale cash & carry, and a customer who has been registered for a number of years and runs a convenience store after not visiting us for about 3 years turned up on a Sunday while i was out and purchased £1400 pounds of goods paying for them by cheque which subsequently has bounced. As he was being cashed out he was recorded clearly on CCTV. We visited his fully stocked shop and photographed him inside, however he denies having anything to do with the shop saying it was sold 3 months ago which clearly does not seem to be true as he was there and regularly answers the phone and hangs up on us. We are reluctant to sue as we do not know his full name and home address and he may well deny owning the shop.

Any advice & guidance would be greatly appreciated.

xylophone

His cheque has bounced! It is immaterial what he did with the goods he purchased?
Is his name not on the cheque?
http://www.consumeractiongroup.co.uk/forum/showthread.php?344482-Supplied-goods-and-been-paid-with-a-cheque-that-bounced may be of interest.

coldhandoff

Report it to the police if you believe he has defrauded you.

missindecisive

you need to train your staff properly, they should have known not to take a cheque for such a large amount.

InsideInsurance

Given the amount involved you are probably best writing it off as a bad experience and review your processes.

You could either use a debt recovery company or write a 7 days notice letter and then issue small claims court proceedings. The risk is of cause that you are then throwing good money after bad

ILW

What was the reason for the cheque bouncing?

Olive_Oyl

Get the police involved you have the CCTV footage, the bounced cheque , and the photos of him in his shop .

You say " after not visiting us for about 3 years turned up on a Sunday while i was out and purchased £1400 pounds of goods paying for them by cheque "

One can't help but wonder where he has been buying his stock from over the last three years and if he has done the same to other suppliers .

jonesMUFCforever

Sue him on the cheque - you will win in the small claims.
However getting him to pay up may be a lot more difficult.