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Is there anything I can do?

xjoannexxx
xjoannexxx Posts: 434 Forumite
in Ebay, auctions, car boot sales, post & parcels
Hi my pc broke a few weeks ago so untill I could afford a new laptop I got a cheapish(£70) tower off eBay from a business seller, which broke this morning it won't turn on at all and it isn't a virus as I did a full scan yesterday.
I have messaged the seller this afternoon but when I checked on eBay if it would let me open a case it was 45 days yesterday. If the seller won't help me is there anything I can do?

Comments

  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    Get a tec guy?
  • Taadaa
    Taadaa Posts: 2,113 Forumite
    I think you can open a case in PayPal up to 60 days after.
    I have had many Light Bulb Moments. The trouble is someone keeps turning the bulb off :o

    1% over payments on cc 3.5/100 (March 2014)
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Taadaa wrote: »
    I think you can open a case in PayPal up to 60 days after.

    It's 45 days for both ebay & Paypal.
    You can leave feedback for 60 days.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    With a business seller you have additional rights - fit for purpose and all that - so consult Consumer Direct if seller won't play ball.

    For secondhand items the usual definition of 'fit for purpose' is adjusted to fit the expected lifetime of the item, but you do have additional rights - just not through eBay.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • xjoannexxx
    xjoannexxx Posts: 434 Forumite
    Thanks for the replys heard back off the seller he's picking it up Monday to take a look
  • scrumpyjim
    scrumpyjim Posts: 23 Forumite
    If it won't turn on at all have you tested the fuse in the plug? Or if you can't test the fuse replace it.
  • Beastiesophie
    Beastiesophie Posts: 3 Newbie
    If it's been over 45 days you can't open a case no. How about opening a case on PayPal?
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Beastiesophie wrote: »
    If it's been over 45 days you can't open a case no. How about opening a case on PayPal?

    It's 45 days on both ebay & Paypal.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    xjoannexxx wrote: »
    Thanks for the replys heard back off the seller he's picking it up Monday to take a look

    Good to hear that - let us know how you get on.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
This discussion has been closed.
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