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How long to wait for payment?

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Comments

  • porto_bello
    porto_bello Posts: 1,828 Forumite
    I've just fired off a NPB after the minimum 4 days.

    Immediately, I was prompted with the option to set up an automatic unpaid item assistant. It seems to make life easier and I like the idea that it prevents a non-payer leaving negative feedback.

    Are there any downsides to using the automatic unpaid item process?

    And if I stick with manual and the NPB leaves a big fat negative without paying, can't I get it removed?
    "The secret of life is honesty and fair dealing.
    ...If you can fake that, you've got it made."
    Groucho Marx
  • soolin
    soolin Posts: 75,002 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I've just fired off a NPB after the minimum 4 days.

    Immediately, I was prompted with the option to set up an automatic unpaid item assistant. It seems to make life easier and I like the idea that it prevents a non-payer leaving negative feedback.

    Are there any downsides to using the automatic unpaid item process?

    And if I stick with manual and the NPB leaves a big fat negative without paying, can't I get it removed?

    It doesn't matter whether or not you use the auto thingy, if a buyer doesn't pay and the dispute is closed then feedback cannot be left.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    Additionally, if you only offer Paypal as a payment option, while the dispute is open neither you nor the buyer can leave feedback - so it's well worth opening a case without contact.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • LauraWxx
    LauraWxx Posts: 565 Forumite
    i sold something nearly two weeks ago, contacted the buyer after a few days politley asking when payment would be made and was told she was having issues with her natwest account, fine fair enough.

    I then sent another message on yesterday because as far as i am aware all the problems have been sorted. Going to give it till wednesday and then open a dispute.

    What happens with a dispute though - do ebay make them pay or is it just a formal way of cancelling the sale??
    2019 Totals: Savings: £929.53 / Mortgage OP - £746.32

    Grocery challange April: £130.17of £500 target remaining
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