Insurer wants more money after i payed my premium in full

Calland12

I have just recieved a letter from my insurer saying 'my motoring offence was not correctly disclosed'

I had told them the offence happened on 23-03-10 as it did and they are saying i owe them an EXTRA £125 as the 'date of conviction' was in fact 17-08-2010.

i applied through a comparison site and i am pretty sure it asked me the date of offence not conviction.

Can anyone please advise me if this is feasible charging £125 for the difference of a few months and an obvious mistake???

mikey72

You need to recheck what the original question was.

Calland12

I applied through either Compare the Market or Money Supermarket and they both ask different questions.

Annisele

The Financial Ombudsman Service published a note on non disclosure some time ago. So far as I know the contents of that note are still valid, but somebody will be along shortly to correct me if I'm wrong.

If you did answer the actual question fully and truthfully, then in my (inexpert) opinion the insurer isn't entitled to charge you more.

If you gave the wrong answer accidentally, then the insurer is entitled to charge you whatever premium it would have charged had you answered truthfully. £125 doesn't sound completely unreasonable, but I've no way to verify whether it was actually the premium you would have been charged. In addition, £125 on top of an original £125 premium looks far steeper than an extra £125 on top of an original £1250 premium.

If you gave the wrong answer in a deliberate attempt to mislead the insurer, then it could avoid your policy completely and you'd have to declare that to any other insurer your applied to - which would make your premiums rocket if you could get insurance at all. (It doesnt' sound as though you've done anything remotely like that; just including for completeness).