Easy jet flight change cost me £35

oysterman

Booked a flight for nephew, i put wrong dates in, so not moaning about the cost, its my fault. What i would like to know is has anyone had any luck getting a refund of the cost, say as a gesture of goodwill.

Would it be best to phone or e-mail asking.

Cheers in advance

m.smith14

I wouldn't have thought so, Easyjet customer service isn't the best even when they're in the wrong. If you wanted to follow it up its probably best writing in to them as I've had some success from them before that way (re: a late flight).

davidjohndean

Easyjet and other budget airlines must make most of their profits out of these simple human error mistakes.

I doubt you would be lucky enough to get a refund - Lets us know if you do though...

oysterman

davidjohndean wrote: »

Easyjet and other budget airlines must make most of their profits out of these simple human error mistakes.

I doubt you would be lucky enough to get a refund - Lets us know if you do though...

Just e-mailed them so fingers crossed, not hoping for much but if you don't ask you don't get

iceman_2

davidjohndean wrote: »

Easyjet and other budget airlines must make most of their profits out of these simple human error mistakes.

Thats not true.

poppy_f1

doubt it i put in wrong dates once and had to pay to get it changed, even though i called them and explained my mistake

iceman_2

poppy_f1 wrote: »

doubt it i put in wrong dates once and had to pay to get it changed, even though i called them and explained my mistake

Or you could just check/double check/triple check your booking. Why is it an airline's responsibility to correct your mistakes?